What Our Customers Say

Here are some of our customer’s feedback and a few photographs of their baskets at home.  For more customer photographs, please see the gallery page.

Hello Alison
Our beautiful baskets arrived today from Hastingwood Basket Works.  The whole process ran smoothly (despite Covid) and professionally with some excellent advice from Alison, who I must say, is absolutely lovely and very patient.  We wanted something to go in our display cabinets that would store our accessories and match our blind and cushions in our newly refurbished bedroom.  We discussed this with Alison, sending her photos and explaining what we needed them for, along with the dimensions.  Alison advised how much fabric we would net etc. and colours of the wicker (which we wanted painting).  We sent the fabric and a few weeks later Alison sent us photos of the finished product before sending to us.  The baskets arrived only a few days later by courier – and they are lovely.  We cannot be more delighted, they are far more superior than shop-bought baskets and the paint coverage is excellent – it is white matt which gives a wonderful effect.  They have completely finished off our new bedroom.  Thank you so much!  Brian and Penny.

white painted baskets

(note from Alison:  the baskets were made by a colleague in Lithuania.  He offers painting and staining of the willow which we don’t do here).




Hi Alison,

We received the basket yesterday and we’re delighted with it. Thank you for
all the care and attention you’ve given to our order, and your regular
communications. It’s been a pleasure dealing with you.

Best wishes,

Just a quick note to say the basket arrived yesterday and looks absolutely beautiful.
Thank you so much for all your hard work and the speed with which you produced
such a lovely looking piece of handiwork.

customers say

Good evening Alison,
Today I received Virgil’s new creation and I can’t tell you how happy I am with it.
Thank you both SO much, it totally surpassed all my expectations, it is utterly perfect.



customers say

We received the baskets yesterday and
they look fab. We love them.



Dear Alison, We are pleased to report that the baskets arrived yesterday afternoon, what an excellent service from one end of the country to the other ! The parcel was well wrapped and the baskets are exactly what we were hoping for, the colour and size fully matching our expectations. The baskets fit the kitchen unit and maintain the look of a traditional country kitchen. We are so pleased with the service we have received, your prompt response to our first enquiry and keeping us updated on progress has been excellent. The baskets are very well made so many thanks to the craftsperson who made them.
Once again many thanks for you care and attention, we will not hesitate to recommend your company to family and friends. Peter and Audrey W

customers say

Dear Alison We are completely thrilled with our baskets (which arrived promptly this morning!). They fit the spaces exactly and transform our utility room. We just wanted to say a huge thank you for the service we received and to let you know that we will definitely make use of your company when tackling future ‘storage dilemmas’ and will take every opportunity to recommend you to friends. Thank you again and very best wishes, Wendy and Benjie G



customer says‘Well, here they are in all their splendour – everyone very pleased.’



Hi Alison
Thank you so much – I am really pleased truly.
Thank you so much for your help – brilliant service, lovely to deal with you and everso pleased with the basket
Will definately come back again in the future.
Kind regards


Hi Alison. we received our basket today made to our specification. Absolutely brilliant the standard of workmanship is excellent far better than other baskets we have seen. Professionally packed and delivered as stated service from beginning to end excellent we would recommend your business to anyone. Thanks Roger & Diane August 2013


The trays arrived yesterday safe & sound. They are beautifully made and the perfect size.
I can’t thank you enough for your time, patience and artistic skill. I’m mailing my sisters off
to her today and I am sure she will be as delighted as I am.  These will be put to good use!
Take care, Carol


I can’t tell you how lovely the Moses basket is!
My daughter has now (sadly) grown out of it.
It’s a beautiful piece which I will keep for my next child,
and then perhaps grandchildren! I absolutely adore it,
and it is still in my bedroom as I am not yet ready to put it away.

Thank you, Helen.

customers say


We love our new baskets and they add just the perfect touch to our built-in cabinet.




Hello, Alison.

The baskets arrived this morning. We love them!!!  They fit beautifully
into our new cabinet, and  I am so very glad that I found you online.
Thank you so very much, and please let the basket maker know
that we couldn’t be more pleased with his craftsmanship and creativity.

Karen (and Mick!)


customers sayHi Alison,
A belated thank you for the last delivery of baskets – they arrived on schedule and
(just like the previous ones) fit perfectly and are beautiful!
Pictures attached, as promised.
I really can’t thank you enough, ordering from you has been an absolute pleasure.
Very best regards,  Eileen



Just to let you know that the baskets arrived today and I am delighted!
They are fabulous and perfect.
Thank you for your help with my order.

The baskets have just arrived and they are fantastic!
They fit perfectly and look great. Thank you so much.
Kind regards
One very happy customer.

The baskets have arrived today, they are perfect, thank you so much.
It has been a pleasure to deal with you and I would have no hesitation
recommending you to anybody.
  I am delighted with the baskets and
also the service I have received.


My basket arrived today. Very speedy delivery! It is beautifully made and
exactly the size I want. It looks good by my log burning stove.
Many thanks
Oliver H

Our basket arrived today as you said it would, beautifully packaged and in perfect condition.
Thank you so much – it is really lovely and fits perfectly next to the fireplace and looks great.
Charlotte B

Just to let you know that the Log Basket is superb. It looks perfect in the hall and was immediately filled with logs.
Thank you very much.
Morrough C

… my basket arrived today and I am absolutely delighted with it.
It is wonderful and just what I wanted size wise for my walking sticks and fishing rods.
Thank you very much once again.

Thanks very much Alison, the basket is absolutely perfect!

Customer’s photograph of storage unit….

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I got my custom made wicker basket today and it’s absolutely beautiful.
Thank you so so very much!  It’s just gorgeous…. it was worth the wait!

Mrs V, Hampshire


The baskets arrived today and look amazing and fit into the spaces perfectly.
I can’t tell you how happy I am with them.  Thank you so mch for your helpful
advice and great service.  I will definitely be recommending you to friends.
Many thanks.  Niven


customers say

Hi Alison, I received my basket today and am very pleased with it and am sure
that all of our shoes will be happy in it! Thank you very much for the basket
and also for the brilliant service (fast responses, excellent communication etc).
Here is a photo. Kind regards, Liz



Just to say the basket arrived. We have put it in its designated
section of the hamper and are absolutely delighted with it,
exactly what I wanted Thank you very much indeed.

The baskets are FANTASTIC!!!
They fit perfectly under our bed and look lovely. Huge HUGE thanks.

The basket arrived safely, beautifully wrapped as before.
Many thanks it is just perfect. No doubt I will return to you for more baskets
in the future (maybe even get one for myself!) I’ve been most impressed by
your care, the standard of work and efficiency. Thank you again. P.E.

customers sayJust received the baskets and I can’t tell you how overjoyed we are! Everyone is marvelling at the craftsmanship, the quality and the sheer loveliness of them. For our mums and dads who lose babies very early and up to mid way in the pregnancy, these will be perfect for allowing us to provide memories and photos of their babies in comfort and dignity, such a precious gift. Thank you again and I know where to come in the future!

Best wishes



Alison, Basket has arrived. Delighted, matches beautifully. Perfect. Many thanks, Karen

Thank you for the baskets. We are very happy with them. I have an interior design
business and if we ever have any queries re baskets I will definitely recommend you.
Many thanks. Julie

I’m very pleased with the baskets – thank you very much.
They are just perfect for fitting into the unused wine rack.
Thank you for such good service and lovely workmanship.

Alison, my husband is soooo excited by the baskets.  I didn’t expect
him to be quite so enthusiastic, but he’s over the moon by the change!

Hi Alison, I have the basket safely and it’s fantastic. Thank you very much indeed.
I am sure I will be in touch with an another order soon. Thanks again, Victoria

Hi Alison
Love the baskets the log basket is perfect and the first one is by
my husbands bed to put all his books wallet phones laptop etc in to keep the room tidy.
Thank you

Hi Alison & Virgil The basket arrived today, thank you.
My wife thinks it’s beautiful & so do I.
Again thank you very much.
Kind regards Simon

Hi Alison, All the baskets have now arrived safely, many thanks.
They are, again, very good quality, many thanks for all of your help
– you have an excellent product and service. Many thanks and kind regards,

Thank you to everyone who sent in photographs and comments.  To see some of our customer’s photographs of their baskets in situ, please go here Gallery